特定商取引法に基づく表記


Seller

DIVINE LUXE

Representative 

KEISUKE UGAJIN

Address

114-0034, Premier House, 2-9-17 Kamijujo, Kita-ku, Tokyo (Note: This is our administrative office. For returns, please contact us for the warehouse address in Europe.)

 

Contact Information

  • Email: businessugjn@gmail.com

  • Phone: 08013449785 (Please contact us via email for faster assistance.)

Support Hours

  • Monday - Friday: 10:00 AM - 5:00 PM (JST)

  • Saturday, Sunday & Public Holidays: Closed

  • We aim to respond to all inquiries within 24 hours during business days.

 

Sales Price

Listed on each product page.

 

Additional Charges

  • Shipping Fees: - Free Express Shipping on orders of $500 or more.

    • Shipping costs for orders under $500 are calculated at checkout.

  • Customs Duties & Taxes: All import duties, taxes, and customs fees are the responsibility of the recipient.

 

Payment Methods

Credit Cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay.

 

Payment Timing

Payment is processed at the time of order placement.

 

Delivery Time

Orders are typically processed within 3-7 business days. Delivery usually takes 7-14 business days after dispatch, depending on the destination and customs clearance.

 

Returns & Refunds

  • Return Period: Within 14 days of receipt of the item.

  • Conditions: Items must be unworn, unwashed, and in original packaging with all tags and security seals attached.

  • Return Shipping: Borne by the customer. Items must be returned via UPS, FedEx, or DHL.

  • Procedure: Please contact our support team before returning any items. Unauthorized returns will not be accepted.

 

Governing Law The laws of Japan shall govern these terms and any transactions.